Privacy Policy
Chemsafe International (“Chemsafe,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, company name, email address, phone number, billing/shipping address, and payment details when you place an order, request a quote, or contact us.
- Account Information: Login credentials if you create an online account with us.
- Business Information: Details about your company, purchase history, and product usage to better serve your needs.
- Technical Information: IP address, browser type, device information, and site usage data collected through cookies and analytics tools.
How We Use Your Information
We use your information to:
- Process and fulfill product orders
- Provide customer support and respond to inquiries
- Improve our website, services, and product offerings
- Communicate updates, promotions, and company news (if you opt in)
- Comply with legal, safety, and regulatory obligations
Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Vendors and partners who assist with payment processing, delivery, IT services, and website hosting.
- Legal Obligations: Authorities or regulators when required to comply with applicable laws or enforce our legal rights.
All third-party partners are required to safeguard your information and use it only for the services they provide.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and remember your preferences. You can adjust cookie settings through your browser at any time.
Data Security
We implement reasonable security measures to protect your personal and business information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
Your Choices
- Opt-Out of Marketing: You may unsubscribe from promotional emails by clicking the “unsubscribe” link in our messages.
- Account Access: If you have an account, you may log in to update or correct your information.
- Request Deletion: You may contact us to request deletion of your personal information, subject to certain legal obligations.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us.